Open all night · van ~21 min out

Nearby city · 24/7

Cupertino locksmith visits along Stevens Creek Blvd and the family streets behind it, where the smart lock is already on the door and needs a locksmith anyway

To the south-west: Stevens Creek Blvd and De Anza Blvd, large corporate campuses, and family neighbourhoods with high home values where a smart lock on the front door is the norm and the side gate is still on a bolt from 1975.

4.9 / 5· 246 reviews from Santa Clara & the neighboring cities

31 min

Avg. arrival

$89

Service call

24/7

Availability

Wafer Lock & Key serving Cupertino

Cupertino homes are the most electronically locked on our map and not the most secure for it. A smart deadbolt on the front door, a code for the cleaner and a code for the in-laws, and a kitchen door and a garage side door left exactly as the builder fitted them. The calls follow: a smart lock whose motor stalls in winter when the door swells, which is an alignment fix rather than a replacement; a battery that died with the family on holiday, which is a lockout at $115 to $199 opened through the override cylinder; and a second and third door brought up to the standard of the first. Smart lock installation is $169 to $439, and rekeying an override cylinder is $24 to $39.

After a purchase, which in this city means a large number changing hands, a whole-property rekey is the sensible first visit: front, kitchen, garage side door, gate, and the pool-equipment shed, at $24 to $39 per cylinder. Safes bought with the house open at $175 to $495. Along Stevens Creek Blvd the storefront and restaurant work is $145 to $449, and the campuses on De Anza Blvd and Tantau Ave call about override cylinders and exit devices at $279 to $745. Arrival is about thirty-one minutes by I-280 or Stevens Creek Blvd, and the afternoon school run on De Anza Blvd is said on the call when it applies.

Name the smart lock brand if one is on the door and say whether the override keyhole is visible or under a cover. Count the other doors. On these houses the ones without a screen are the ones that need the visit.

FAQ

Questions that come up on calls from Cupertino

The smart lock battery died while we were away. Does the door get drilled?+

No. Nearly every smart deadbolt sold for a front door keeps a mechanical override cylinder, and that is what gets picked. It is a house lockout at $115 to $199, the batteries are replaced while the technician is there, and the lock goes back to working exactly as it did. Drilling would come up only if that override were already damaged.

The smart lock motor stalls and the bolt does not throw. Is it worn out?+

Usually the door is the problem, not the lock. Slabs swell in winter and the bolt then meets the strike off centre, so the motor stalls against the friction. The fix is moving the strike, easing the bore or adjusting the closer. A replacement at $169 to $439 earns its cost only when the motor itself has failed, and the technician will say which it is.

We just bought the house. What is worth doing on the first visit?+

A rekey of everything that opens, at $24 to $39 per cylinder: front door, kitchen door, garage side door, the gate, and the shed or pool equipment cupboard people forget. It retires every key held by agents, cleaners and the previous owner in one visit. A safe left with the house can be opened the same afternoon at $175 to $495.

Open 24 hours, 7 days

One call, one figure, nothing revised at the door

Calls answered 24/7 across Santa Clara and the neighbouring cities. The $89 service call, the labour and the parts are inside the number you agree to, and the receipt repeats it line for line.