Privacy Policy

An independent locksmith in Santa Clara, CA, Wafer Lock & Key Santa Clara covers Santa Clara & the neighboring cities. This policy is about waferlocksmithsantaclara.com and the records a job started here leaves behind.

The estimate quiz — the only form on the site — takes a name, a phone number, the neighbourhood, an optional email if you want the figure in writing, and your description of the lock or key. There is no account, no newsletter and no chat widget.

The page the request came from and any campaign tag in the link, stored with the job so we can see which pages produce work. Ordinary server logs sit with our host for uptime and security. Neither is used to profile you.

(669) 721-9707 runs on Twilio as a tracking line and forwards to our dispatch. The carrier keeps the calling number, the time and the duration; the conversation is not recorded. Those records are how a call that drops gets returned.

Booking online hands you to Nexfield (nexfield.pro). The name, number, address and slot you enter are held there under Nexfield's terms and arrive with us as a booked job. The phone books the same windows without it.

PostHog measures traffic in cookieless mode: nothing is written to your device, so no consent banner is needed. Replay is disabled, and so is automatic click capture. Four things register: an opened page, a tapped number, a tapped booking button, a submitted quiz.

Block us-assets.i.posthog.com and the measurement stops for you, with no effect on the site. There are no advertising or retargeting tags here.

Your number serves that job alone — the price and window confirmed, the technician named, the arrival called ahead. Service messages only — no marketing to past customers. Your plan's rates apply, and STOP ends the messages immediately.

The carrier, Nexfield, our dispatch, and the card processor at the technician's terminal if a card is used. Nobody else receives it.

Nothing is sold, rented, traded or passed to other locksmiths or contractors.

Job records last while the warranty is live and as long as tax and lien rules require; codes tied to an address are dropped when the job closes. Copies and erasures are handled at info@waferlocksmithsantaclara.com.

The CCPA as amended gives California residents a right to know, a right to delete, and a right to be told nothing was sold or shared. Same address, or (669) 721-9707. Asking changes nothing about the service.

This site serves owners, tenants and drivers rather than children, and we do not knowingly collect details from anyone under 13.

Rewritten whenever the facts behind it change, with the date below moved to match. Earlier versions are not published.

Anything about this page: info@waferlocksmithsantaclara.com or (669) 721-9707. Last updated: March 2026.